Technical Support Form

Before you ask your question please check
if it has already been answered in our FAQ or search our Q&A database.
Customer's data:
Title:
Name: *
Order number (if any):
Leaving this field empty may slow down our response significantly,
as we need to find your original order
Email: *
Country: *
State:
City/Town:*
Street and number:*
ZIP:*
Phone:*
Fax:
Problem/Question:
Name of the product:*
Version number:
(Go to Help/About within the product or
leave blank if you don't have the product yet)
Where did you purchase the product? *
Media type: CD-ROM Download
Operating System: Windows 10 Windows 8 Windows 7 Windows Vista Windows XP Win2000
Win ME Win98 Win95 *
Other OS information:
Problem topic: *
Problem description in English:

If you have questionable results, operation etc. please always upload (see below) your project file as an example (.TSC, .CIR, .MYH depending on the program you use) so we can reproduce the problem and send you the solution right away. 		*
Additional file (.tsc,.jpg,.zip...) to upload:
(Please do not send large files. Compress your files over 2MB)
* required field


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